1. About these Terms

1.1 These Terms and Conditions (the "Terms") govern access to and use of the Dubaibrokersite website, platform, member area, broadcast tools, company directory and related services made available at dubaibrokersite.com (together, the "Platform").

1.2 The Platform is operated by International Trading EEC FZ-LLC, a company established in Ras Al Khaimah, United Arab Emirates ("Dubaibrokersite", "we", "us" or "our").

1.3 The Platform is intended exclusively for business-to-business use. It is not intended for individuals acting for personal, family or household purposes.

1.4 By registering an account, clicking to accept these Terms, posting a listing or broadcast, or otherwise using member-only features, the business named in the account and the individual acting for it agree to these Terms. If you do not agree, do not register or use those features.

1.5 Our Privacy Policy and Grading Guidelines form part of the rules governing use of the Platform. Specific paid or optional services may also be subject to an order form, quotation, statement of work or other written service terms. If there is a conflict, the specific written terms apply to that service, and these Terms apply to all other matters.

2. Definitions

In these Terms:

"Account" means a registered business account on the Platform.

"Broadcast" means a WTB (want to buy), WTS (want to sell) or other permitted business message distributed through the Platform.

"Buyer" means a Member seeking to purchase goods or services from another Member.

"Content" means any listing, Broadcast, message, company profile, product description, price, photograph, logo, trademark, document, review, report or other material submitted or made available through the Platform.

"Grading Guidelines" means the product-condition guidance published by us and updated from time to time.

"Member", "User", "you" or "your" means the business registered for an Account and, where applicable, each authorised representative using that Account.

"Seller" means a Member offering goods or services to another Member.

"Transaction" means any proposed or completed sale, purchase, supply, shipment, inspection or other arrangement between Members.

"Verification Service" means any optional company or goods verification, document review, site visit or inspection service expressly accepted by us in writing.

3. Business Eligibility and Authority

3.1 You may use the Platform only if:

• you are a legally established business, or a professional acting wholly in the course of business;
• the person creating or using the Account is legally capable and authorised to bind that business;
• all information supplied to us is accurate, current and complete; and
• your use of the Platform and intended trading activity are lawful in every relevant jurisdiction.

3.2 We may request company registration documents, a trade licence, tax or VAT information, proof of address, proof of identity or authority, trade references, beneficial ownership information, or other information reasonably required for verification, security, fraud prevention or legal compliance.

3.3 You must promptly update information that becomes inaccurate or incomplete. You must not create an Account using a false identity, a disposable or misleading email address, or the details of another business without authority.

3.4 Unless we approve otherwise in writing, each legal entity may maintain only one Account.

4. Our Role as a B2B Platform

4.1 We provide technology that enables Members to discover businesses, publish and receive Broadcasts, display company profiles, advertise IT and electronic equipment, and communicate with potential counterparties.

4.2 Unless we expressly agree otherwise in a separate written contract, we:

• do not own, possess, store or sell goods listed by Members;
• are not the Buyer, Seller, broker, commercial agent, auctioneer, freight forwarder, payment provider or guarantor in a Transaction;
• do not set or collect the price of Member goods;
• do not become a party to any contract made between Members; and
• do not guarantee that a Transaction will be concluded or performed.

4.3 A listing, Broadcast, profile, badge, verification status or search result is not an endorsement, warranty or recommendation by us.

4.4 Any sale contract is made directly between the Buyer and Seller. Those parties alone determine and are responsible for the product, quantity, grade, serial numbers (if relevant), price, currency, payment terms, taxes, delivery, Incoterms, insurance, inspection, acceptance, warranties, returns, remedies and governing law of their Transaction.

5. Accounts, Security and Verification

5.1 An Account belongs to the registered business. Login credentials may be used only by its authorised personnel and must not be sold, transferred, shared outside that business or made publicly available.

5.2 You are responsible for activity performed through your Account except to the extent caused by our breach of duty. Notify us immediately at [email protected] if you suspect unauthorised access, compromised credentials or misuse.

5.3 We may conduct initial or ongoing checks using information supplied by you, publicly available sources, third-party databases, trade references or specialist service providers. You authorise us to make reasonable verification enquiries for those purposes.

5.4 Verification is a point-in-time risk-control measure based on the information available to us. It is not a certification, credit rating, guarantee of identity, solvency, lawful conduct, product ownership, product quality or future performance.

5.5 We may approve, decline, restrict, re-check or withdraw an Account or verification status where information is incomplete, inconsistent, expired, unverifiable or presents a legal, fraud, sanctions, security or reputational risk. We are not required to disclose confidential detection methods or information that we are legally prohibited from disclosing.

6. Listings, Broadcasts and Member Communications

6.1 Content must be placed in the correct category and must be clear, professional, current, accurate and not misleading.

6.2 A Seller must have the legal right and genuine ability to offer the listed goods. The Seller must accurately state, where relevant:

• manufacturer, model, specification and quantity;
• whether goods are new, used, refurbished, mixed or for parts;
• product grade and all known exceptions from that grade;
• material defects, damage, missing components, passwords or activation locks;
• included accessories, chargers, rails, consumables and licences;
• location, availability, lead time and any quantity tolerance; and
• material commercial conditions needed to understand the offer.

6.3 A Buyer must describe its genuine purchasing requirement accurately and must not issue false requests for quotation or use responses for unlawful data collection or market manipulation.

6.4 You must promptly remove or update Content that is no longer accurate or available.

6.5 Platform communication tools may be used only for legitimate B2B activity connected with the permitted categories. Spam, chain messages, unrelated promotions, deceptive solicitations and repeated messages to recipients who have opted out are prohibited.

6.6 Members must treat non-public information received from another Member as confidential and use it only to evaluate or perform the relevant Transaction, unless the disclosing Member agrees otherwise or disclosure is required by law.

7. Transactions Between Members

7.1 Each Member must conduct its own commercial, legal, technical and financial due diligence before sending money, releasing goods, granting credit or entering a Transaction. This may include verifying company registration, authorised representatives, bank-account ownership, references, product ownership, serial numbers, condition, export eligibility and delivery arrangements.

7.2 Members must independently agree a written purchase order, sales contract or equivalent record covering all material Transaction terms. Platform messages and Grading Guidelines should not be treated as a complete sales contract.

7.3 Payments are made directly between Members unless we expressly offer a separate payment service. Never treat a request to change bank details as reliable without independently confirming it through a previously verified contact channel.

7.4 Each Member is solely responsible for applicable taxes, customs duties, product-safety rules, environmental and electronic-waste rules, import and export controls, sanctions, licensing requirements, intellectual-property restrictions and other laws relevant to its Transaction.

7.5 A Member must not use the Platform to trade counterfeit, stolen, illegally obtained, embargoed, unsafe or otherwise unlawful goods, or goods whose sale, export, import or disposal requires an approval that has not been obtained.

8. Product Grading

8.1 The Grading Guidelines provide a shared descriptive framework only. They do not replace an inspection, test report, detailed product description, purchase order or sales contract.

8.2 Unless a listing expressly and clearly states that it is a mixed lot, a grade represented for a quantity of goods applies to every unit in that quantity at the agreed inspection or dispatch point.

8.3 Sellers must disclose every known material exception from the represented grade. A specific written disclosure prevails over a general grade description for the disclosed issue.

8.4 Buyers must state any requirements that are more demanding than the Grading Guidelines, including permitted pixel defects, battery-health threshold, BIOS or MDM status, data-erasure standard, included accessories, print count, page count or testing method.

8.5 We do not assign or verify a grade unless this is expressly included in a separately commissioned Verification Service. A grade stated by a Member remains that Member's representation.

9. Optional Verification and Inspection Services

9.1 We provide a Verification Service only where we accept a written request or quotation identifying the subject, scope, location, method, sample size, deliverables, timing and fee.

9.2 Unless the written scope states otherwise, any inspection or site visit is visual, non-destructive, limited to reasonably accessible information and conditions at the time of the visit. Sampling findings relate only to the sampled items and do not establish the condition of an entire lot.

9.3 A report records observations within the agreed scope. It is not a guarantee, insurance policy, valuation, legal opinion, laboratory certification or promise that a company or product will remain unchanged after inspection.

9.4 Members remain responsible for deciding whether to proceed with a Transaction and for agreeing appropriate contractual protections. No badge, visit, report or verification transfers a Seller's obligations to us.

9.5 We may decline or stop a Verification Service where access, safety, cooperation, legality or information is inadequate. Any resulting fees or refunds will be handled under the accepted quotation or service order.

10. Intellectual Property and User Content

10.1 Platform rights. The Platform, including its software, structure, design, databases, text, graphics and branding, is owned by or licensed to us and is protected by applicable intellectual-property laws. Except as permitted by law or these Terms, you may not copy, scrape, reproduce, modify, reverse-engineer, distribute, sell or commercially exploit any part of the Platform without our prior written consent.

10.2 Your ownership and platform licence. You retain ownership of Content you submit. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, format, display and transmit that Content only as reasonably necessary to operate, secure and improve the Platform, deliver your requested Broadcasts, display your company profile and promote the specific listing or Platform service in which the Content appears. This licence ends when the Content is deleted, except for lawful backups, compliance records and Content already shared with other Members.

10.3 Your warranties and responsibility. You represent and warrant that you own or have all permissions needed for your Content, including product photographs, logos, trademarks, brand names, descriptions and documents, and that the Content does not infringe any intellectual-property, privacy, confidentiality or other third-party right. You are solely responsible for your Content and, to the extent permitted by applicable law, must indemnify us as set out in Section 18 against third-party claims arising from it.

10.4 Rights complaints. If you believe Content infringes your rights, email [email protected] with: (a) the precise URL or location; (b) identification of the protected work or right; (c) an explanation and supporting evidence; (d) your name and contact details; and (e) a good-faith statement that the disputed use is not authorised. We may request further information, restrict the Content while reviewing the notice, or forward relevant details to the Member who posted it.

11. Acceptable Use

11.1 You must not use the Platform to:

• break any law, regulation, sanctions measure or binding court or authority order;
• commit or facilitate fraud, money laundering, bribery, deception or identity misuse;
• impersonate another person or misrepresent an affiliation, verification, product, price or stock position;
• upload unlawful, defamatory, discriminatory, threatening, obscene, malicious, confidential or infringing Content;
• introduce malware, attempt unauthorised access, probe security, disrupt the Platform or bypass technical controls;
• scrape, harvest or systematically copy Member or Platform data without written permission;
• collect or use personal data for an unrelated or unlawful purpose;
• send spam or marketing contrary to a recipient's preferences or applicable law;
• manipulate ratings, reports, search results or Platform processes; or
• assist another person to do any of the above.

11.2 You may use Member contact details only for legitimate B2B communications reasonably connected with the purpose for which those details were made available.

12. Fees and Paid Services

12.1 Features may be offered free of charge, as a trial, or for a fee. A fee applies only where it is clearly presented and accepted before the paid service begins.

12.2 The applicable plan, scope, price, currency, taxes, payment date, duration, renewal and cancellation terms will be stated in the relevant order form, invoice, quotation or checkout information.

12.3 A free service or trial will not convert automatically into a paid subscription unless you expressly accept the paid plan and its pricing and renewal terms.

12.4 Except where the accepted service terms or mandatory law state otherwise, fees already earned for a completed service are non-refundable. We may suspend a paid feature for overdue undisputed amounts after reasonable notice.

13. Moderation, Suspension and Enforcement

13.1 We may review, restrict, correct the formatting of, reject or remove Content where we reasonably believe it is inaccurate, outdated, unlawful, unsafe, irrelevant, infringing, misleading or contrary to these Terms.

13.2 We may warn, restrict, suspend or terminate an Account where reasonably necessary to protect Members, the Platform or third parties, or to address suspected fraud, sanctions exposure, security incidents, non-payment, failed verification, repeated complaints or breach of these Terms.

13.3 Where practicable and lawful, we will provide notice and a reasonable opportunity to respond. We may act immediately where delay could increase legal, security, fraud or safety risk.

13.4 You may request a review by contacting [email protected]. We do not guarantee restoration of Content, an Account or a particular feature.

14. Privacy and Confidentiality

14.1 We process personal data as described in our Privacy Policy.

14.2 The fact that information is submitted to the Platform does not make it confidential where it is placed in a profile, directory, Broadcast, listing or other area intended to be visible to Members or the public.

14.3 Each party must protect non-public business information received from the other with reasonable care and may use or disclose it only to provide or receive the relevant service, comply with law, obtain professional advice under confidentiality, or enforce legal rights.

14.4 Nothing in this Section prevents us from using aggregated or irreversibly anonymised information that no longer identifies a person or Member.

15. Third-Party Services and Links

15.1 The Platform may depend on or link to third-party hosting, communications, analytics, identity, mapping, payment or other services. Their own terms and privacy notices may apply.

15.2 A link or integration does not mean that we endorse or control the third party. To the extent permitted by law, we are not responsible for third-party content, availability, security or conduct outside our reasonable control.

16. Disclaimers

16.1 The Platform is provided on an "as available" basis. We will use reasonable care in operating it but do not promise uninterrupted, error-free or completely secure availability.

16.2 To the maximum extent permitted by law, we do not make warranties regarding:

• the identity, authority, solvency, reliability or conduct of any Member;
• ownership, legality, existence, quantity, grade, quality, safety, compatibility, value or availability of Member goods;
• the accuracy or completeness of Member Content;
• completion, payment, delivery or outcome of a Transaction; or
• the results obtained from Platform information, verification or inspection.

16.3 Members must use independent judgement and due diligence. Information on the Platform is not legal, tax, investment, financial, technical or customs advice.

16.4 Nothing in these Terms excludes a warranty or obligation that cannot lawfully be excluded.

17. Limitation of Liability

17.1 Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, wilful misconduct, gross negligence, death or personal injury caused by negligence, breach of confidentiality or data-protection obligations to the extent such liability cannot lawfully be limited, or any other liability that cannot be excluded under applicable law.

17.2 Subject to Section 17.1 and to the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive or consequential loss, or for loss of profit, revenue, business opportunity, anticipated savings, goodwill or data, arising from use of the Platform or a Member Transaction.

17.3 Subject to Sections 17.1 and 17.2, our total aggregate liability arising out of or relating to the Platform and these Terms in any twelve-month period will not exceed the greater of: (a) the fees paid by the relevant Member to us during that period; and (b) AED 1,000.

17.4 The limitations in this Section apply whether the claim arises in contract, tort (including negligence), statute or otherwise, and reflect the B2B nature of the Platform.

18. Indemnity

18.1 To the extent permitted by applicable law, you will indemnify and hold harmless International Trading EEC FZ-LLC and its officers, employees and agents from third-party claims, losses, liabilities, penalties, damages, costs and reasonable legal expenses arising from:

• your Content or an allegation that it infringes a third-party right;
• goods or services you offer, sell, buy, import, export, ship or dispose of;
• your Transaction or dispute with another Member;
• your unlawful or unauthorised use of personal data or Member information; or
• your material breach of these Terms or applicable law.

18.2 We will give reasonable notice of a covered claim and allow you to participate in its defence, provided that you may not settle a claim in a way that admits liability by us or imposes an obligation on us without our prior written consent.

19. Complaints and Member Disputes

19.1 Complaints about the Platform, an Account, Content or suspected misconduct may be submitted using the contact details in Section 24. Include relevant Account details, URLs, dates, communications and documents so that the matter can be reviewed.

19.2 We may request information, preserve relevant records, restrict Content or an Account, or invite Members to communicate. We are not obliged to investigate a Transaction or decide which Member is legally correct.

19.3 Any assistance we provide in a Member dispute is voluntary, administrative and non-binding. It does not make us a party to the Transaction, an arbitrator or a guarantor of the outcome.

19.4 Members remain free and responsible to pursue contractual remedies directly against each other under their own Transaction documents and applicable law.

20. Changes to the Platform and these Terms

20.1 We may modify Platform features for operational, security, legal or commercial reasons.

20.2 We may update these Terms. The updated version will state its effective date and be posted on the Platform. For changes that materially affect registered Members, we will provide reasonable advance notice by email or an in-Platform message where practicable.

20.3 Changes do not apply retroactively unless required by law. If you do not accept an update, you must stop using the affected services and may request Account closure before the effective date.

21. Term and Termination

21.1 These Terms continue while you access member-only services or maintain an Account.

21.2 You may request Account closure at any time, subject to outstanding fees, active service orders, legal retention duties and the rights of other Members in existing Transactions.

21.3 On termination, your right to use the Account ends. Sections that by their nature should continue—including Sections 7, 10, 14, 16, 17, 18, 19, 22 and 23—survive termination.

22. Governing Law and Jurisdiction

22.1 These Terms and any non-contractual obligations arising from them are governed by the federal laws of the United Arab Emirates and the laws applicable in the Emirate of Ras Al Khaimah.

22.2 Subject to any mandatory dispute-resolution procedure or jurisdiction that cannot lawfully be excluded, the courts of Ras Al Khaimah have exclusive jurisdiction over disputes between you and us arising out of or relating to the Platform or these Terms.

22.3 This Section governs disputes with us only. Members should specify governing law and dispute resolution separately in their own Transaction contracts.

23. General

23.1 Entire agreement. These Terms, the Privacy Policy, the Grading Guidelines and any accepted specific service terms form the entire agreement between you and us concerning the Platform and replace prior communications on that subject.

23.2 Severability. If a provision is held invalid or unenforceable, it will be limited or modified to the minimum extent necessary, and the remaining provisions remain effective.

23.3 No waiver. A delay or failure to enforce a right is not a waiver of that right.

23.4 Assignment. You may not transfer your Account or rights under these Terms without our prior written consent. We may transfer our rights and obligations as part of a genuine corporate reorganisation, merger or sale, provided this does not materially reduce your rights.

23.5 No partnership or agency. These Terms do not create a partnership, joint venture, employment, fiduciary or agency relationship between a Member and us.

23.6 Force majeure. Neither party is liable for delay caused by circumstances beyond its reasonable control, except that this does not excuse payment already due.

23.7 Language. These Terms are prepared in English. If a translation is published, the lawyer-approved language-precedence clause stated with that translation will apply.

24. Company and Contact Details

Platform operator / contracting entity

For complaints, Account-security reports, intellectual-property notices and privacy requests, use the email or telephone number above and state the nature of your request in the subject line.